Latest In: customer satisfaction

AI artificial intelligence Customer Experiences customer satisfaction Emotion AI machine learning ML Retail Wayvee Analytics

A New Era for Customer Satisfaction Measurement in Retail: Using Emotion Insights | 2024 RFIDJournal.com Year in Review

As we come to the end of 2024, RFIDJournal writers and experts who contributed their knowledge are taking…

Expert Views December 26
Brand Vitality Meter customer satisfaction Data HappyOrNot heatmapping Nick Pompa Retail Scott Erickson Sensormatic Solutions Shopper Trak Analytics

Sensors, Surveys and Analytics Measure Shopper Behavior, Satisfaction

A convenience store retailer in the U.S. is employing a new solution from Sensormatic Solutions and HappyOrNot that…

News November 18